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Return Policy for Vinayak Ayurveda Pvt. Ltd.

Last updated: 21-05-2024 Thank you for shopping at Vinayak Ayurveda Pvt. Ltd. (“we,” “our,” “us”). We are committed to providing you with high-quality ayurvedic products. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

You have 5 days to return an item from the date you received it. To be eligible for a return, your item must be:
  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by the receipt or proof of purchase

2. Non-Returnable Items

Certain items are not eligible for return, including:
  • Opened or used products
  • Items not in their original condition
  • Products purchased on sale or clearance
  • Gift cards

3. Return Process

To initiate a return, please follow these steps:
  1. Contact our customer service at info@vinayakayurveda.in or call +91 9870579944 to request a return authorization.
  2. Once your return is authorized, package the item securely and include the original receipt or proof of purchase.
  3. Ship the item to the following address:Vinayak Ayurveda Pvt. Ltd. Plot No. 12 New DLF Industrial Area Phase 1, Faridabad (Haryana) Pin-121003
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

4. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@vinayakayurveda.in or call +91 9870579944 to arrange the exchange.

6. Contact Us

If you have any questions about our Return Policy, please contact us: Vinayak Ayurveda Pvt. Ltd. Plot No. 12 New DLF Industrial Area Phase 1, Faridabad (Haryana) Pin-121003 Mobile: +91 9870579944 Email: info@vinayakayurveda.in Thank you for choosing Vinayak Ayurveda Pvt. Ltd. We value your satisfaction and strive to provide you with the best service possible.
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